Sunsplash Pool Builders (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, property address, and other information you voluntarily provide through contact forms, phone calls, text messages, or in-person inquiries.

• Project Information: Details related to pool construction, remodeling, estimates, scheduling, and project coordination.

• Technical Information: IP address, browser type, device information, and website usage data collected via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and requests

• Provide estimates, proposals, and project updates

• Schedule and confirm appointments

• Communicate about pool construction and remodeling services

• Improve our website and customer experience

• Comply with legal and regulatory requirements

3. Text Messaging (SMS) Privacy & Consent

If you provide your mobile phone number and opt in to receive text messages from Sunsplash Pool Builders, we may send you SMS messages related to:

• Appointment confirmations and reminders

• Scheduling and site visit coordination

• Estimates and proposal follow-ups

• Project updates and service-related communications

• Responding to your questions or requests

SMS Consent

By providing your phone number and opting in, you consent to receive text messages from Sunsplash Pool Builders. Consent is not a condition of purchase.

Message Frequency

Message frequency varies depending on your interaction and project status.

Message & Data Rates

Message and data rates may apply based on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message. You may also text HELP for assistance.

4. SMS Data Use & Sharing (Carrier-Required Disclosure)

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing purposes.

SMS information is used solely for communication related to our services and is shared only with our SMS service provider for the purpose of delivering messages.

5. Sharing of Information

We may share your information only when necessary to:

• Perform services you have requested

• Work with trusted service providers (such as SMS platforms, website hosting, or analytics tools)

• Comply with legal obligations or enforce our agreements

All service providers are required to protect your information and use it only for authorized purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Cookies & Analytics

Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings.

8. Your Rights & Choices

You may:

• Request access to or correction of your personal information

• Request deletion of your data (subject to legal requirements)

• Opt out of communications at any time

To exercise your rights, contact us using the information below.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Sunsplash Pool Builders
📧 Email: info@sunsplashbuilders.com
🌐 Website: https://sunsplashpoolbuilders.com